Buy with peace of mind with our worry-free returns policy. If you're not satisfied, return your item within 30 days for a full refund or exchange.
Yes! We offer a 30-day money-back guarantee.
If you're not completely satisfied with your purchase, you can return any unused item within 30 days of receiving it.
For more details, you can contact us help@the-velanza.store
Yes — we ship AU-wide, including rural areas. Shipping is fast, reliable, and fully trackable.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website for real-time updates on your delivery status.
Yes, our styles fit true to size unless otherwise stated on the product page.
Some pieces are limited edition, but others we do restock based on demand. Join our waitlist or subscribe to our email to stay updated.
Your trusted boutique in the fashion industry since 2013. Discover the difference in passion and reliability.
Our team is always ready to answer your questions and talk to you.
After receiving your order, you have 30 days to decide whether to keep the product or return it effortlessly.
